Boutique on an affordable funds: A evaluation of the Voco Melbourne Central







IHG’s elegant Voco model of resorts launched in 2018 and now numbers over 40 resorts, with places from Singapore to New York Metropolis, and 30-plus to return.

The Voco Melbourne Central is among the model’s 4 properties in Australia (becoming a member of the Gold Coast, Hunter Valley and Brisbane) and is a good alternative for IHG loyalists and people with a penchant for luxurious journey.

Not too long ago, whereas visiting household in Australia’s second-largest metropolis, I checked out all of the lodge has to supply on a two-night keep.

Here is what I discovered on the Voco Melbourne Central and my tackle whether or not it is value a keep your self.

Associated: Your factors and miles information to Melbourne, Australia

Fast take

Grownup vacationers and people with older youngsters would get pleasure from this upscale, boutique-like property within the middle of Melbourne. Should you’re the type of traveler who enjoys a well-appointed room and high-end design with out an exorbitant price ticket, this lodge is a good alternative.

Think about your self sipping on a recent summery cocktail on the patio after which dipping into the infinity pool watching the solar go down over town. Nevertheless, do bear in mind that there are some drawbacks.

The modern facade of the Voco Melbourne Central. MATT MOFFITT/THE POINTS GUY

Getting there

Probably the most handy method to get from Melbourne Airport (MEL) to the lodge is by rideshare. It ought to take 25-Half-hour with out visitors and value underneath AU$50 (~US$35). (There is no such thing as a practice service to/from the airport.)

If you wish to lower your expenses, you’ll be able to take the Skybus to Southern Cross Station for AU$22 (~US$15) one-way. Nevertheless, if you’re going to and from the airport, a round-trip ticket is lower than the price of two one-ways, in order that’s the way in which to go.

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Should you’re arriving by practice to both Southern Cross Station or Finders Road Station, the lodge is a 15-minute stroll, or about the identical time by tram, which is free inside Melbourne’s Central Enterprise District, or CBD, as Aussies name it.

The doorway to the lodge is positioned down a slim laneway. For rideshares, it is best to drop the pin on Lonsdale Road in order that the driving force can allow you to out on the finish of the laneway and keep away from driving in and having to awkwardly reverse out.

Laneway resulting in the foyer of the Voco Melbourne Central. MATT MOFFITT/THE POINTS GUY

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Reserving particulars

Costs common US$250 with taxes and costs, or 36,000 to 40,000 IHG One Rewards factors per evening for a base-level room that includes one king or two single beds in a 250-square-foot area. In off-season, costs begin round $200 per evening with taxes and costs, or 32,000 factors. In peak intervals, rooms can surpass US$400 or 50,000 factors per evening.

This property doesn’t have suites; the highest room you will get is a King Mattress Premium Tub Excessive Ground.

I booked my two-night keep for US$191 per evening together with taxes and costs for probably the most primary room, a King Mattress Commonplace. I used my no-annual-fee IHG® Rewards Traveler Credit score Card, incomes 5 factors per greenback spent. This netted me 1,910 factors, value slightly below US$10, in line with our valuations.

On high of that, a base-level IHG One Rewards member will earn 10 factors per greenback spent at most IHG properties. As a Diamond Elite member, I earn a 100% bonus on that — successfully doubling it — to 7,640 factors or ~US$38 in worth. By stacking my elite standing and reserving with an IHG card, I obtained a ~12% return on my reserving.

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Signal directing company to reception space. MATT MOFFITT/THE POINTS GUY

Standout options/Issues we cherished

  • Handy location near a few of Melbourne’s finest eating places, points of interest and purchasing.
  • Lovely views of town skyline from the infinity pool.
  • Trendy, upscale design akin to a members’ membership.
  • Wonderful blackout curtains for jet lag.


  • Sluggish web speeds make it laborious to stream video and work.
  • Cramped health club missing selection in exercise machines.
  • Communication points with workers.

The vibe

This lodge gives the look of a contemporary, upscale and unique membership, with excessive ceilings and plush furnishings. You will discover the lodge company to be principally adults and {couples}. With the shortage of kid-friendly facilities like a children membership or a big pool, it isn’t well-suited to households. After I visited, the vast majority of guests have been fellow Aussies, however there have been chunk of foreigners, too.

While you arrive to the lodge entrance, a small signal directs you to the sixth flooring, the place you may discover an inviting, upscale foyer. There may be loads of comfy seating on this space, which may turn out to be useful if it’s important to wait to verify in or spend a while there after trying out and heading in your method.


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The room

As a Diamond Elite member, I used to be upgraded to a 300-square-foot King Mattress Premium Excessive Ground Room with views to town’s west.

Strolling in, I discovered a comfy and plush room with a chilled wood- and velvet-forward design theme. While there wasn’t a lot area to unfold out, the excessive ceilings and floor-to-ceiling home windows helped to open up the area, and the blackout curtains have been useful for beating jet lag.

Venturing additional into the room, I discovered a useful full-length mirror to showcase every day’s outfit. Subsequent to that was the TV, providing the flexibility to stream by way of Chromecast. And tucked beneath the TV was a small desk with two armchairs, which I didn’t discover conducive to working, so chances are you’ll wish to go to the restaurant, foyer or a close-by cafe to try this extra comfortably.

One of many similar armchairs was arrange with a snug ottoman within the nook, which was the proper place to learn a e-book or have a drink watching the dawn or sundown.

The primary attraction — the king-sized mattress — was comfortable and homey and the pillows gentle and plentiful.

Shifting by way of a sliding barn-style door, there was a protracted however slim lavatory, with the bathroom, vainness and bathe all subsequent to 1 one other, making it laborious for a number of individuals to prepare on the similar time. Having stated that, the lavatory was attractively-designed and effectively thought-out with the blue-grey coloration scheme extending to the tiles. In there I discovered a nifty close-up mirror, a big bathe with ample scorching water however common water stress and bathtub merchandise from Antipodes, an organization from New Zealand.

Crossing to the other aspect of the room, there was an unstocked fridge and a fyllo espresso machine, which didn’t work correctly for me. A pleasant contact was the tasting notes explaining the flavors of the common and decaf espresso pods (regardless that I did not get to get pleasure from them).

This room lacked space for storing, particularly for individuals touring with a companion. Moreover, the lighting was laborious to customise and the annoyingly vibrant housekeeping service gentle stayed on all evening even once I tried turning it off, main me to cowl it with a hand towel so it did not shine in my face.

There have been Australia-style energy shops with USB sockets by the desk and on either side of the mattress, so be certain that to deliver an influence adaptor.

Foods and drinks

This property has one eating institution referred to as the Blacksmith Bar & Grill. It presents a buffet breakfast every single day and is open for a la carte lunch and dinner from midweek by way of Saturday solely (verify the hours right here). A spotlight is a bottomless brunch for AU$75 (~US$52) per particular person on Saturdays from 12:30 p.m. to 2:30 p.m. There may be additionally an all-day snack menu on the bar.

You will get entry to an ample breakfast buffet for those who e-book a package deal that features it or for those who maintain IHG One Rewards Diamond Elite standing. Together with the usual continental and scorching choices equivalent to pastries, toast, cereals, bacon and baked beans, there are some fascinating rotating dishes like miso soup and dumplings. There may be additionally a made-to-order egg station in order for you an omelet or scramble.

On the all-day bar menu, you may discover a various assortment of drinks starting from native and imported beers and wines to craft cocktails. After I visited, there was a deal with gentle, summery drinks with substances like Aperol, ginger and elderflower, however I think about they rotate this within the winter with some cozy traditional cocktails to heat you up on these chilly Melbourne nights. The native cheese board was generously portioned and scrumptious.

Beverage station in lodge restaurant. MATT MOFFITT/THE POINTS GUY

Facilities and repair

Certainly one of my favourite points of this lodge was the attractive outside heated infinity pool. It is best for floating round in however just isn’t massive sufficient for swimming laps or for youngsters to play in. It is beautiful at sundown with views to the north and west. Word that this pool closes within the (southern) winter mid-year as Melbourne’s temperatures can get fairly chilly.

The health club was disappointing, with a small choice of (albeit trendy) machines and one weights rack.

What pissed off me probably the most have been the persistently sluggish web speeds, by no means topping 5 Mbps throughout my keep. On video calls with my colleagues, there have been noticeable lags.

Whereas I may join my cellphone, iPad and private laptop computer with out a problem, the safety settings on my work pc had issues connecting to an unsecured community. I requested the entrance desk for assist — the primary time, the worker stated they’d be proper as much as my room however did not present up in a 30-minute window; the second time, a special worker stated they’d have their web service supplier name me and so they did not do this for one more Half-hour. In the long run, I reset my safety settings and labored it out myself.

General, I discovered the service to be heat, pleasant and well-intentioned however poorly executed at instances. I appreciated particulars just like the workers wishing me a cheerful belated birthday after celebrating it two weeks earlier. In addition they got here across the desk to face side-by-side when presenting room keys and the invoice, which was a pleasant contact.

Nevertheless, I did have communication difficulties with some workers on different events. I requested the prepare dinner on the made-to-order egg station to organize a vegetarian omelet for me, repeating vegetarian twice — it got here out with ham in it. I additionally ordered a pizza from the all-day bar menu and requested twice for it to be boxed up so I may eat it in my room — it got here out on a plate. Maybe coaching remains to be being ironed out because the property solely opened in April 2022, however it’s irritating nonetheless.

One distinctive characteristic I am on the fence about was the water station positioned on the identical stage because the foyer. On the one hand, it is handy to have the ability to fill water bottles up with nonetheless or glowing water, or decide up one of many reusable glass bottles they’ve in a fridge under. However that is provided that you keep in mind to truly seize the water from that stage, which you will not go to fairly often except you go to the health club on that flooring. (The eating space and pool are on the extent above, and the elevator can take you straight to avenue stage out of your room flooring with out having to move by way of the foyer.) For sure, I forgot to select up water on the finish of the day a few instances and was pissed off that there wasn’t any accessible in my room.

Out and about

This lodge is completely positioned inside a 15-minute stroll to virtually anyplace downtown and is particularly near Queen Victoria Market, the State Library of Victoria and Chinatown. Situated in a single itself, it is simple to discover Melbourne’s well-known laneways and low tradition, in addition to get pleasure from purchasing within the central enterprise district. (A laneway in Melbourne is a slim avenue fashionable for its cafes, bars and boutiques. They’re typically closed to vehicles and solely accessible by foot.)

Should you’re headed to a sporting occasion like a cricket sport or the Australian Open for tennis, you will get there in a 10-minute rideshare or inside half an hour by profiting from Melbourne’s free trams working downtown.

It is also a 20-minute stroll to the Yarra River and, crossing over, to the Southbank space, the place you may discover many vacationer points of interest, the on line casino and the exhibition middle.

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On the plus aspect, this lodge has massive elevators, step-free entry to the lodge foyer and all public areas, mid-height gentle switches and energy shops, and lever-type door handles.

The property has accessible rooms (seemingly solely on the base stage, a King Mattress Commonplace Accessible Room) with walk-in and seating in showers in addition to wheelchair-accessible parking.

Nevertheless, this property lacks braille indicators and the pool just isn’t wheelchair-accessible.

Cocktail on terrace overlooking town. MATT MOFFITT/THE POINTS GUY

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Trying out

If I have been sitting on a stash of IHG One Rewards factors or the value have been proper, I might not hesitate to remain at this conveniently-located and well-appointed property. I might simply go in with low expectations of polished customer support and web speeds.

If I had further factors, I might additionally take into account the higher-rated InterContinental Melbourne The Rialto, however realizing that may imply switching the upscale, boutique vibe of the Voco for the extra stately, stuffier ambiance on the InterContinental.

However for the worth for cash, handy location and exquisite design, I nonetheless had an satisfying keep at a more moderen model that’s increasing to fashionable cities all over the world.


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